Mnok Terms & Conditions

1General Terms & Conditions

Mnok is a fully licensed and regulated online betting platform offering Sports Betting, casino games, Live Dealer games, lottery, and other gaming services to Bangladeshi and international players. We are licensed by the Curaçao Gaming Control Board and comply with international gaming regulations. By using our platform, you must comply with these Terms and Conditions.

These terms and conditions apply to all platforms, including the mnok website and mobile application. We reserve the right to change, modify, or update these terms at any time. Any changes take effect immediately upon publication on our website. Continued use of our service after changes means you agree to the updated terms.

1.1 Service Eligibility

• You must be at least 18 years or older to use mnok
• Online betting must be legal in your country or region
• You can only create one account in your own name
• All information you provide must be true, accurate, and complete
• You agree to comply with our Terms and Conditions and local laws

1.2 Restricted Territories

Our service is prohibited in certain countries and regions where online gaming is illegal. It is your responsibility to verify the laws in your area. Opening or using an account from a prohibited region may result in account suspension and forfeiture of funds.

2Account Registration & Management

Creating an account on mnok is easy and quick. However, there are some important rules regarding account registration and management that you must follow.

2.1 Registration Process

• Each individual can only create one account
• You must provide your real name, address, email, and phone number
• Providing false or fraudulent information will result in account cancellation
• Use a strong password during registration
• Identity verification (KYC) required to complete registration

2.2 Account Security

Your account security is your responsibility. Keep your login details confidential and do not share them with anyone. If you suspect your account has been hacked or is being used without authorization, notify our support team immediately. You are responsible for all activity on your account.

2.3 Account Verification (KYC)

Mnok complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. You must verify your identity before making your first withdrawal. You may be required to submit a copy of your National ID card, passport, or driving license. The verification process is typically completed within 24-48 hours.

2.4 Multiple Accounts Prohibited

Only one account is permitted per person, household, address, email, phone number, or IP address. If multiple accounts are detected, all accounts will be suspended and deposited funds and winnings will be forfeited. This rule is strictly enforced to prevent bonus abuse.

3Deposit & Withdrawal Policy

Mnok supports various secure and convenient payment methods. Our payment system is fast, secure, and transparent.

3.1 Deposit

• Minimum deposit: ৳500 (may vary by method)
• Supported methods: bKash, Nagad, Rocket, Bank Transfer, Cryptocurrency
• Deposits are usually processed instantly (1-3 hours for bank transfers)
• No hidden charges
• Welcome bonus and reload bonuses available on deposits

3.2 Withdrawal

• Minimum withdrawal: ৳1000
• Maximum withdrawal: ৳5,00,000 per day (higher for VIP members)
• Withdrawal processing time: 15 minutes to 24 hours
• KYC verification required before first withdrawal
• Wagering requirements must be met to withdraw winnings from bonus play

3.3 Wagering Requirements

To withdraw winnings from any bonus, you must meet the wagering requirements. Typically 35x to 50x Wagering required. Each bonus has its own terms detailed on the bonus page. Withdrawing before completing wagering will void the bonus and any winnings.

4Betting Terms & Conditions

All bets on the mnok platform are accepted and settled according to our established rules. Familiarize yourself with these rules before placing bets.

4.1 General Betting Rules

• All bets must be placed before the event starts (except live betting)
• Once a bet is confirmed, it cannot be canceled or changed
• Bet results will be settled after the official result is published
• We reserve the right to void bets in cases of technical errors or incorrect odds
• Suspicious or fraudulent betting activity is strictly prohibited

4.2 Live Betting

Live Betting allows you to place bets in real-time during a match. Live bet odds change continuously according to match conditions. There may be slight delays in live betting due to data transmission. Betting may be temporarily suspended during key events (goals, wickets, etc.).

4.3 Bet Settlement

Bet settlement is based on official results. Bets are typically settled within 30 minutes after an event concludes. If an event is canceled, postponed, or drawn, bets are refunded or settled according to betting rules. In case of disputed results, the decision of the official governing body is final.

4.4 Maximum Win Limit

Maximum payout limits apply to each bet and event. Sports betting typically allows wins up to ৳50 lakh. These limits may vary for casino games and jackpots. Contact our support team for specific game or event limits.

5Bonus & Promotion Terms

Mnok regularly offers bonuses and promotions that enhance your gaming experience and increase your winning chances. However, all bonuses come with specific terms.

5.1 Welcome Bonus

• New players get on first deposit 100% bonus Get up to ৳10,000
• Use promo code or opt-in to claim bonus
• Wagering Requirements: 35x bonus amount
• Minimum deposit: ৳1000
• Bonus must be used within 30 days

5.2 Reload Bonus & Cashback

Regular players receive weekly reload bonuses and cashback offers. Reload bonuses typically range from 50% to 75%. Cashback rates can range from 5% to 20% depending on your VIP level. Each offer has its own terms and conditions, which are specified on the promotions page.

5.3 Bonus Abuse

Bonus abuse is strictly prohibited. Opening multiple accounts, syndicate betting, arbitrage betting, or any other fraudulent activity will result in forfeiture of all bonuses and winnings, and permanent account closure.

6Responsible Gaming

Mnok is firmly committed to responsible gaming. We want our players to enjoy games in a safe and controlled environment.

6.1 Self-Exclusion Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session Time Limit: Set time limits for continuous play
• Self-Exclusion: Exclude yourself for 3 months to permanently
• Reality Check: Regular reminders for time and money spent

6.2 Identify the Problem

If you or someone you know shows these signs, seek help: borrowing money to bet, lying about betting, failing to control betting, neglecting family and work. Contact our support team immediately or seek professional help.